Orders & Shipping

When will my order ship?
Please allow 3-5 business days for your order to ship. You’ll receive an email with a tracking number once it's on its way! 

Do you ship internationally?
As of right now, we’re only shipping within the US. We definitely have plans to expand, so make sure to sign up for emails and follow us on social for updates. 

I have a question about my order, how can I contact you? Please email hi@twentiesworld.com with your order number in the subject line.

Up & Away

Are your products “clean”?
We thoughtfully formulate our products to be safe, effective and made without any questionable ingredients. 

Are your products vegan? 
Yes! Up & Away is fully vegan. 

Are you cruelty-free? 
Yes, no animal testing has been done on our formulas or any ingredients in them. 

Why should I use a cleansing balm?
A cleansing balm is the first step in your nighttime skincare routine. It melts away makeup, SPF, and any impurities that a water-based cleanser couldn’t properly clean. Make sure to follow with a gel or cream cleanser after rinsing off the balm. 

Is it safe for acne-prone skin? 
Yes! Follow with a gel or cream cleanser after rinsing off the balm to ensure no oily residue is left on the skin. 

Is it safe for sensitive skin?
Yes, the product doesn’t contain any harsh fragrances or cleansing agents. We always recommend a patch test if you have very sensitive skin.

Is it fragrance-free?
Yes, our balm has a very small amount of a few oils (watermelon, orange) for a subtle scent. There is no synthetic fragrance. 

How much should I use?
Use a dime-sized amount to start. Melt it in the palm of your hands and massage onto dry skin. 

When will you launch more products? 
Soon! Follow us on IG for behind-the-scenes and updates.